Who handles your information
CyclingHelmetUAE is a specialist website supporting the TexiExp trading business. Enquiries may be handled by CyclingHelmetUAE and Texiexp Technologies Private Limited for quotation, sourcing, sales coordination and customer support.
Information we collect
When you submit a form, we may collect your name, organisation, email, phone number, buyer type, product interest, saved quote-list items, quantities, delivery area, preferred contact method and the requirement you provide. We may also record the page used to submit the enquiry, referral or campaign information, submission time and a non-reversible security hash used for spam control.
Why we use it
- To review and respond to your enquiry.
- To prepare quotations and coordinate sourcing or delivery.
- To maintain a record of business communication and follow-up status.
- To protect forms from abuse and measure website enquiry performance.
- To meet applicable accounting, contractual or legal requirements when an enquiry becomes a transaction.
Analytics, cookies and browser storage
Optional Google Analytics may be enabled by the website administrator to understand visits and conversion actions. When the analytics-choice banner is active, GA4 is loaded only after analytics permission is selected. Necessary browser storage retains the customer’s quote list, product comparison and campaign parameters so the requested website functions work and the source of an enquiry can be understood.
Sharing and service providers
Information may be processed by website hosting, email, analytics and technology providers used to operate the website. It may also be shared with relevant suppliers or logistics parties when necessary to review a specific requirement, but only to the extent reasonably needed.
Retention
The intended review period for lead records is up to 365 days unless a longer period is needed for an active quotation, transaction, dispute, warranty, accounting requirement or other legitimate business purpose. Administrators should periodically remove records that are no longer required.
Your choices
You may ask for access, correction or deletion of information associated with your enquiry, subject to applicable legal and business record obligations. You may also ask us to stop non-essential follow-up communication.
Contact
For privacy questions, contact contact@texiexp.com or use the contact details published on this website.
This operational notice should be reviewed against the final hosting, analytics, email and business processes used on the live website.